At Fresenius Kabi, we welcome your questions, comments and requests
Please select the type of inquiry and fill in the form below. You can also get in touch with us directly using the contact details provided.
You can find more information about how we handle your inquiry in our data protection statement for visitors of our website.
Fresenius Kabi Canada
165 Galaxy Blvd, Suite 100
Toronto, Ontario
M9W 0C8
Main Phone: 905-770-3711
Toll Free: 1-877-779-7760
Fax Number: 1-844-513-1522
If your Canadian organization is interested in submitting a request for an educational grant or charitable contribution, please submit a request in writing to: grants.request.canada@fresenius-kabi.com
Our Customer Service Department is always happy to help you find the answers you need, and provide you with the most up to date information. For ordering or information, please contact us.
Customer Service Hours are:
Monday – Friday, 8:30 a.m. – 4:30 p.m. EST
Toll Free: 1-877-821-7724
Fax Toll Free: 1-877-821-2108
Email: canada_customerservice@fresenius-kabi.com
For enquiries related to our compounded products:
Phone: 905-288-9350 ext 5630, 5631, 5632
Email: FKHC_CSR_CA@fresenius-kabi.com
To submit a product allocation request, please complete the form.
For medical information inquiries, please contact us by phone or email to speak to one of our Medical Information Specialists.
In case of medical emergency, please contact your physician immediately.
Toll Free: 1-877-779-7760
Fax Toll Free: 1-844-605-4465
Email: canada_medinfo@fresenius-kabi.com
For our compounded products:
Phone: 905-288-9350 ext 5630, 5631, 5632
Email: FKHC_CSR_CA@fresenius-kabi.com
First Name, Last Name, Title
Institution Name
Street Address, City, Province, Postal Code
Email
Phone
Product
Comments/Description
To report an adverse reaction with a specific Fresenius Kabi product, please contact us at:
Toll Free: 1-877-779-7760
Fax Toll Free: 1-844-605-4465
Email: canada_vigilance@fresenius-kabi.com
For your convenience, please download the ADR Form to be completed with all details required for reporting.
For product related complaints please contact us at:
canada_product_complaints@fresenius-kabi.com
When submitting a complaint via email, please complete and attach the appropriate form below.
For compounded product related complaints please contact us at:
FKHC_CSR_CA@fresenius-kabi.com
When submitting a complaint via email, please complete and attach the Compounded Product Complaint Form.
Reach our Compliance hotline by emailing compliance@fresenius-kabi.com or calling 1-855-211-5061